Meet the Crew

Where’s Sharene this week? Suffolk Park, NSW — book a catch-up while she’s nearby Australian Credit Licence 517191

Meet the crew

The faces behind your loan.

Finding the right loan is about more than numbers — it’s about people.

Our mortgage brokers and support crew work across Port Augusta, Gawler & the Barossa, Adelaide, Perth and the Gold Coast — and you deal with the same faces from first chat to settlement.

Sharene Dearlove with the THLO caravan at the Joy Baluch AM Bridge, Port Augusta Sharene Dearlove

Sharene Dearlove

Currently on the road — Suffolk Park, NSW

Sharene Dearlove

Director & Mortgage Broker

“Expert mortgage advice should be accessible, no matter where you are.”

With nearly 30 years in the mortgage industry, Sharene has helped Port Augusta families buy, refinance and invest since 1995. She takes the time to listen, assess and tailor a loan that fits — whether it’s your first home or your fifth property.

She knows how overwhelming finance and paperwork can be, so she breaks it into simple steps. With a mobile office, she works with clients by video call and phone, right across Australia.

Ask me about

First home loansRefinancingInvestment lendingSelf-employed borrowersConstruction loans
Off the clockLiving the dream, working from the caravan as she travels Australia. Favourite stop so far: Suffolk Park, NSW.

Book time with Sharene

Gawler & Barossa, South Australia

Andrew Fitzgerald

Broker Associate

“I take the time to understand what each client actually needs.”

With a strong background in sales and a passion for helping people reach their financial goals, Andrew supports clients across Gawler, the Barossa and greater Adelaide — from first home buyers to families refinancing for a better rate.

He keeps the process smooth and stress-free, with clear updates at every stage of your application.

Ask me about

First home loansRefinancingPre-approvalUpgrading your home
Off the clockQuality time with family and planning the next adventure, near or far.

Chat with Andrew

Vineyards at sunset in the Barossa Valley, South Australia Andrew Fitzgerald

Andrew Fitzgerald

Keeping the wheels turning

The people making sure nothing gets missed.

Behind every loan application is a team chasing documents, lenders and valuations so you don’t have to.

Rolling green hills and a country road at Hewett, near Gawler, South Australia Alicia Fitzgerald

Alicia Fitzgerald

Gawler & Barossa, SA

Alicia Fitzgerald

Head of Operations / Broker Associate

Alicia works alongside Sharene on client files and keeps the wheels turning behind the scenes — she also leads operations at our sister business, iLoad Loans.

Loan applicationsFile progressComplaints & feedback

Off the clockYou’ll usually find me spending time with family, travelling somewhere warm, at Pilates, or heading out to see some live music.

Sunset over Glenelg jetty, Adelaide, South Australia Amy Ward

Amy Ward

Adelaide, SA

Amy Ward

Client Service & Administration Manager

Amy looks after client service and administration, so your file keeps moving and your questions get answered quickly.

Document checklistsAppointment timesGeneral questions

Off the clockFamily time, eating good food, staying active and enjoying a cheeky spicy margarita!

Elizabeth Quay bridge and the Perth city skyline at night, Western Australia Kiara Karwa

Kiara Karwa

Perth, WA

Kiara Karwa

Client Service & Social Media Assistant

Kiara helps look after clients day to day and keeps our socials ticking along from the other side of the country.

Client updatesSocial mediaDocument collection

Off the clockWhen I’m not working, you’ll find me spending time with my daughter, exploring Perth, hunting down a good coffee or at a Dockers game pretending this is finally our year.

Surfers Paradise beach and skyline, Gold Coast, Queensland Stacey Hammond

Stacey Hammond

Gold Coast, QLD

Stacey Hammond

Operations & Business Support

Stacey keeps our operations running smoothly from the Gold Coast, so the brokers can spend their time with you.

Behind-the-scenes systemsLender follow-upsReporting

Off the clockWhen I’m off the clock, I’m usually in Mum-mode — taxiing the boys to soccer, the girls to gymnastics, and trying to squeeze in a catch-up or some quiet time somewhere in between.

How we work

Different postcodes. Same promise.

01We listen firstEvery borrower’s situation is different, so we start with your plans — not a product.
02We keep it simpleFinance can be overwhelming. We break it into clear steps and handle the paperwork.
03Wherever you areVideo call or phone, wherever you are. No office visit required, ever.

Not sure who to talk to? Just give us a call.

We’ll match you with the right person for your situation — first home, refinance or investment — and arrange to meet wherever suits you.

Home loans, wherever life takes you.

Get in touch1300 468 456admin@totalhomeloanoptions.com.auPort Augusta · Gawler & Barossa · Adelaide · Perth · Gold Coast · On the road

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